THE KNOWLEDGE MANAGEMENT office

Welcome Message from Director, Technical Services Department
     

Ing. Jonathan Amoako-Baah
Director, Technical Services Department

 

 

“In Africa, when an old man dies, it is a library that burns down.”
-
Amadou Hampâté


In today’s competitive business environment, only the knowledge of an organization can provide the basis for organizational renewal and sustainable competitive advantages. Organizational knowledge can be classified into two categories: Explicit and Tacit knowledge.

The Volta River Authority has been operating in the Ghana Power System for over 50 years. During this period, various policies and procedures have been developed to assure compliance to best industry practices and also to declare the ease of various work processes.

Experience and knowledge have been acquired by various individuals and workgroups that have worked in the Authority and some of such experienced staff have retired from the Authority.

The VRA intends developing a series of guidance documents on Knowledge Management (KM) including knowledge preservation, knowledge sharing, knowledge loss, risk assessment, and knowledge transfer in the Ghana Power System. In this regard, a Knowledge Management Section has been established under the Technical Services Department (TSD) to undertake this function.

Creating, capturing, and sharing of knowledge by individuals and project teams via lessons learned interventions, Communities of Practice, networks, knowledge tapping, knowledge transfer, subject matter experts and innovation is therefore being encouraged.

Staff are therefore entreated to share, collaborate and learn before, during and after in the course of performing their duties in order to achieve the set objective of the Authority becoming a learning and world class organisation.

“Knowledge is the only treasure you can give entirely without running short of it.”
- African proverb

 

 

   

 

UNITS IN THE KM SECTION
         
Operations
 
Organizational Learning
Data Administration

Knowledge management seeks to enhance shared understanding and decision making by creating knowledge, organizing knowledge, applying knowledge, and transferring knowledge.
Operations therefore seek to put the imperative structures in place make learning, sharing and collaborating possible.

READ MORE ON OPERATIONS

 
The goal of Organizational Learning (OL) is to strategically set out attributes and resources to enable the organization outperform its market competitors. This would look into the establishment of effective maintenance and operational strategies that would improve the skill of the individuals and teams to lower downtimes and improve the availability margins of our generating units. Providing “uninterrupted and ready access” to information across the network, and a medium for knowledge sharing is key to the attainment this stated goal. OL is committed to this end, which is aligned to the departmental, and in broad sense the organizational goal of the Authority.
 
Data administration unit is responsible for the process by which data pertaining KM is monitored, maintained and managed by the Data Administrator. Data administration allows KM to control its data assets, as well as their processing and interactions with different applications and business processes. Data administration ensures also that the entire lifecycle of data use and processing is in consonance with the Corporate objectives.

Randy Kommey
(Knowledge Management Officer-Operations)

Samuel E. Amu
(Technical Officer- Organizational Learning)

Charlotte Selorm Adza –Yawo
(Non – Technical Officer- Organizational Learning)

Shafian Abdel-Rahman
(Data Administrator - Content Management)